Need Help?

To qualify for free delivery, your order must meet the following thresholds:

UK mainland: Free delivery on orders over £50
UK remote areas: Free delivery on orders over £100
Republic of Ireland: Free delivery on orders over €50

A5 Colour Samples are delivered free of charge across all available regions.

Please refer to our Delivery Information page for details of remote area postcodes and delivery exclusions.

Standard delivery is available across the UK and Republic of Ireland.

UK orders: typically delivered within 3 working days
Republic of Ireland orders: typically delivered within 5 working days

Orders are processed Monday to Friday, excluding bank holidays.

Orders placed after 2pm on a Friday, or over a weekend or bank holiday, will be processed on the next working day.

Please note that delivery times may be extended during periods of high demand, severe weather conditions or circumstances outside of our control.

Once your order has been dispatched, you'll receive a confirmation email and courier notification containing tracking information where available.

If your order hasn't arrived within the expected delivery timeframe, please contact our Customer Relations team and we'll be happy to help.

We currently deliver throughout most of the UK and Republic of Ireland.

Unfortunately, we are unable to deliver to:

• Northern Ireland
• Isle of Man
• Isles of Scilly
• Channel Islands
• P.O. Box addresses

Please refer to our Delivery Information page for full details and postcode exclusions.

You can cancel or amend your order within 30 minutes of placing it.

Please contact us as soon as possible via Live Chat or by phone during our opening hours.

If you're contacting us outside of business hours, please use the Contact Us form and include your order number.

While we'll always try to help, changes cannot be guaranteed once order processing has begun.

We accept a range of secure payment methods, including:

• Credit and debit cards
• Apple Pay
• Google Pay
• PayPal
• PayPal Pay Later (UK only)

Available payment options will be displayed during checkout.

Yes. We offer a range of paint samples to help you choose the perfect colour before purchasing a full-size tin.

You can order:

• A5 Colour Samples painted with real Crown Paints colour
• 40ml Matchpots for testing colour directly on your walls
• 125ml Sample Pots for larger colour testing areas

Sampling colour in your own space allows you to see how different lighting conditions affect your chosen shade throughout the day.

Visit our Paint Samples page to explore available colours and sample options.

We offer several sample options to help you choose the right colour with confidence.

A5 Colour Samples are painted with real Crown Paints colour and can be moved around your room to see how shades look in different lighting conditions. They offer a mess-free way to compare colours.

40ml Matchpots contain paint and are designed for testing colour directly on your walls. They're ideal for seeing how a colour looks in your space once applied.

125ml Sample Pots provide a larger volume of paint, making them ideal for testing bigger areas, feature walls or bold decorating schemes.

If you've changed your mind about your purchase, you can return eligible items within 28 days of delivery.

Returned items must be:

• Unopened
• Unused
• In their original packaging
• Accompanied by proof of purchase

To begin a return, please complete the Returns and Refunds form.

This policy does not affect your statutory rights.

Once your return has been received and approved, refunds are typically processed within 7 working days.

Refunds will be made using the original payment method used to place the order.

If you haven't received your refund after this time, please contact our Customer Relations team.

The easiest way to estimate how much paint you'll need is by using the Paint Calculator available on our product pages.

Coverage information is also provided on every product page to help you calculate your requirements.

Most decorating projects will require two coats of paint, so we recommend allowing for this when calculating quantities.

Most decorating projects will require two coats of paint to achieve the best colour depth, coverage and finish.

However, the number of coats required can vary depending on:

• The surface being painted
• The colour you're covering
• The colour you've chosen
• The condition of the surface

For best results, always follow the application guidance provided on the product label and product page.

The right finish depends on the room, surface and look you're trying to achieve.

Matt

Matt is a modern, non-reflective finish designed to help soften walls and hide minor surface imperfections. Its low-sheen appearance makes it a popular choice for living rooms, bedrooms and other spaces where a contemporary finish is desired.

Mid-Sheen

Mid-Sheen is a softer low-sheen finish that sits between Matt and Silk. It offers a subtle light-reflecting appearance while maintaining a softer look than higher-sheen finishes, making it a great choice for spaces where you want a balance between style and practicality.

Silk

Silk has a subtle sheen that reflects more light, helping to brighten a room while offering added durability. Its smooth finish makes it a popular choice for busy areas that may require more frequent cleaning.

For kitchens, bathrooms and other demanding spaces, consider easyclean®. It's designed for everyday living, by combining durability, washability and long-lasting colour across a range of specialist finishes.    

Visit our product range page to compare finishes and find the right option for your project.

Kitchens and bathrooms need specialist paints that can handle moisture, condensation, grease and everyday cleaning.

Crown Paints offers dedicated solutions within the easyclean® range, designed specifically for these environments:

easyclean® Kitchen Matt Emulsion features GREASEGUARD+ technology, which helps stubborn grease and stains wipe away easily.

It is an advanced, wipeable and durable multi-surface matt emulsion suitable for walls, wood and metal. It is specially formulated for kitchen environments where cooking residue and everyday splashes are common.

easyclean® Bathroom Mid Sheen Emulsion features MOULDGUARD+ technology, helping to protect against mould growth while also being resistant to condensation and steam.

It is a durable, wipeable multi-surface paint suitable for walls, wood and metal. It is specially formulated for bathroom conditions where humidity levels are high.

Both options are designed to be easy to clean and help maintain a long-lasting finish in demanding environments.

easyclean® is a range of durable, wipeable paints designed to help everyday marks, stains and spills be cleaned away more easily than standard interior paints.

The range includes specialist formulations for different rooms around the home, including kitchens and bathrooms, as well as options for walls, wood and metal surfaces.

easyclean® paints are designed to deliver long-lasting colour and durability, making them ideal for busy households and high-traffic areas.

A great place to start is by considering existing furniture, flooring, soft furnishings and accessories that will remain in the room.

Once you've shortlisted colours, we recommend ordering paint samples to test them in your space.

Natural and artificial light can significantly affect how a colour appears throughout the day, so always view samples in different areas of the room before making a final decision.

Whether you need a primer or undercoat depends on the surface you're painting and the condition it's in.

Primer is typically used on new, bare or difficult surfaces to help paint adhere properly.

Undercoat helps create an even base and can improve colour coverage, particularly when making a significant colour change.

Always check the product instructions for guidance on surface preparation and recommended application methods.

Drying times vary depending on the product, room temperature, humidity levels and ventilation.

Most water-based paints will become touch dry within a few hours, but may require longer before applying a second coat.

For the most accurate drying and recoating times, please refer to the product information provided on the product page and packaging.

Allow paint to dry fully before placing furniture against walls or exposing painted surfaces to heavy use.

Product Data Sheets (PDS) are available for all products sold on our website.

These documents provide important information about product application, performance, storage and safety.

You can download the relevant documents directly here.

Yes. Crown Paints plastic and metal paint tins can be recycled once they are completely empty.

You can recycle empty tins at your local Crown Decorating Centre or through your local authority recycling scheme where facilities are available.

Please do not dispose of leftover paint in drains, watercourses or household waste systems. Any unused paint should be taken to an authorised waste disposal facility.

For the best results, work from top to bottom.

We recommend painting in the following order:

• Ceiling
• Walls
• Doors
• Skirting boards and trim

This approach helps avoid drips and ensures a cleaner finish.

Visit our Advice Hub for more decorating tips and step-by-step guides.

In most cases, yes. Existing painted surfaces can usually be painted over as long as they are clean, dry and in good condition.

Before painting, we recommend:

• Removing dust, dirt and grease
• Filling any cracks or holes
• Sanding rough or damaged areas
• Ensuring any loose or flaking paint has been removed

Preparing the surface correctly helps achieve a smoother finish and improves paint adhesion.

The right tools can make decorating easier and help achieve a professional-looking finish.

We recommend:

• Masking tape for clean edges
• Dust sheets to protect floors and furniture
• Rollers for large surfaces
• Brushes for detailed work and cutting in
• Paint trays and accessories for efficient application

Visit our decorating tools section for everything you need to complete your project.

For most wall painting projects, a medium pile roller provides excellent coverage and a smooth finish.

• Short pile rollers are ideal for smooth surfaces
• Medium pile rollers are suitable for most interior walls
• Long pile rollers are best for textured or rough surfaces such as masonry

For brushes:

• Synthetic bristle brushes are ideal for water-based paints
  Natural bristle brushes are generally recommended for oil-based paints

Using the correct tools can help improve coverage, finish quality and ease of application.

Our Customer Relations team is here to help with product enquiries, orders, deliveries, returns and general support.

UK customers: 0330 024 0309
Republic of Ireland customers: 01 816 4400

Opening hours:
Monday to Friday, 8:30am–5:00pm

You can also contact us via Live Chat or through the Contact Us page.

If you're unhappy with a product or service, our Customer Relations team will be happy to help.

Please contact us via Live Chat, phone or our Contact Us form.

To help us investigate your enquiry quickly, please provide:

• Product name
• Order number
• Batch number (where applicable)
• Photographs of the issue, if relevant

We'll review your enquiry and work with you to find a suitable resolution.

If you’re a Trade Professional, Crown has all the resources you need.  

For direct purchase of Crown Trade products visit Crown Decorating Centres UK or Crown Decorating Centres Ireland

Specification and Interiors professionals can avail of the services offered at Crown Paints Professional