Menu
Ireland StoreviewIreland
Menu
Search
Advanced Search
Sign in or create an account
  • for faster checkout
  • access order history
  • save your favourites for quick access
My Cart

Accessibility Statement Crown Paints

This accessibility statement applies to crownpaints.com and is run by Crown Paints Ltd.

At Crown Paints, we want everyone to be able to use our website and to have a positive experience, and have put in place support services to enable this.

What Are We Doing?

Crown Paints is committed to making its websites accessible, in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2 AA.

These guidelines explain how to make web content more accessible for people with disabilities, and we have focused on areas such as structure, keyboard navigation, screen readers and magnification.

The guidelines have three levels of accessibility (A, AA and AAA), and we are targeting Level AA compliance for our website.

Our Progress So Far

This website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

Currently, this website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard. We’re working hard to complete the final areas that need improving.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-Compliance:
  • Product card short descriptions, some CMS blocks and paint colour overlay descriptions fall below the required contrast ratio of 4.5:1
  • CMS, background and navigation images are missing image “alt” text attributes
  • Product carousels have hidden content affecting screen reader users
  • Unlabelled product carousel areas are difficult for screen readers
  • Product images classed as empty links require an aria-label attribute
  • Non-interactive tab indexes on some product carousel images affect keyboard users
  • Empty basket continue shopping links have no label, affecting screen reader users
  • Empty links in menu images affect screen reader users
  • Ambiguous links on contact forms affect screen reader users
  • Accordion scripts within forms require easier keyboard navigation
  • Stockist search requires keyboard navigation functionality
  • Breadcrumb navigation requires improvement for screen reader users
  • SVG images can be misinterpreted by screen readers
Exemptions:
  • Imagery that is purely decorative will not have alt text added to it.

Feedback & Contact Information

We are always looking to improve and will continue to update and audit the website on a regular basis, but if you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us at info@crownpaints.com.

Further Information

AbilityNet (UK) and Citizens Information (ROI) provide guidance on making your device easier to use if you have a disability.

The Web Content Accessibility Guidelines (WCAG) 2.2 provide the full accessibility guidelines.

In line with the European Accessibility Act, the Irish State is required to ensure that adequate and effective means exist to ensure compliance with the EAA. Compliance is regulated by the Competition and Consumer Protection Commission.

Within the UK, the Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

This statement was prepared on 28 June 2025. The website was last tested in May 2025. The test was carried out by a partner agency on behalf of Crown Paints.