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Accessibility Statement Crown Paints

This accessibility statement applies to crownpaints.com and is run by Crown Paints Ltd.

At Crown Paints we want everyone to be able to use our website and to have a positive experience, and have put in place support services to enable this.

What we are doing?

Crown Paints is committed to making its websites accessible, in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2

These guidelines explain how to make web content more accessible for people with disabilities, and we have focused on areas such as structure, keyboard navigation screen readers and magnification.

The guidelines have three levels of accessibility (A, AA and AAA) and we are targeting Level AA compliance for our website.

Our Progress so far

This website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

Currently this website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.  We’re working hard to complete the final areas that need improving.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non Compliance:

·       Product card short description, some CMS blocks and paint colour overlay descriptions fall be the required contrast ratio of 4.5:1

·       CMS, background and navigation images missing image “alt” text attributes

·       Product carousels have hidden content affecting screen reader users

·       Unlabelled product carousel areas are difficult for screen readers

·        Product images classed as empty links require aria-label attribute

·       Non-interactive tab index on some product carousel images affects keyboard users

·       Empty basket continue shopping link has no label, affects reader users

·       Empty links in menu images affects screen reader users

·       Ambiguous links on contact forms affects screen reader users

·       Accordion script within forms requires easier keyboard navigation

·       Stockist search requires keyboard navigation functionality

·       Breadcrumb navigation requires improvement for screen reader users

·       SVG images can be misinterpreted by screen readers

Exemptions:

·       Imagery that is purely decorative will not have alt text added to it.

 

Feedback and Contact Information

We are always looking to improve and will continue to update and audit the websites on a regular basis, but if you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us at info@crownpaints.com

Further Information

AbilityNet (UK) and Citizensinformation (ROI) on making your device easier to use if you have a disability.

Web Content Accessibility Guidelines (WCAG) 2.2 is the link to the full guidelines.

In line with The European Accessibility Act the Irish State is required to ensure that adequate and effective means exist to ensure compliance with the EAA.  Compliance is regulated by the Competition and Consumer Protection Commission.

Within the UK The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

This statement was prepared on 28th June 2025. The website was last tested in May 2025. The test was carried out by a partner agency on behalf of Crown Paints.